Kettle Bella Bakery

Frequently Asked Questions

Additional Information

Q:  What is the minimum number of cookies I must order?

A:  Custom cookie orders require a minimum of one dozen cookies.  This does not include our special sets.

Q:  How much do custom cookies cost.

A:  Custom cookies start at $2 per cookie.  Typically, the larger the cookie or adding more icing colors increases the cost per cookie.  

Q:  How many colors of icing can I expect to get without increasing the cost of the cookie?

A:  You can choose up to four colors for your custom cookie order.  The cost of additional colors can be discussed when we are planning your order.

Q:  When do I have to pay for my order?

A:  Because of the effort involved in creating your custom order, we do not consider the order "placed" until payment is made in full.  All placed orders are non-refundable.

Q:  Is there a charge for delivery?

A:  Delivery is free for order within 25 miles of Plant City, Florida.  There is $10 delivery fee for orders delivered between 25 and 50 miles from Plant City, Florida.  Orders more than 50 miles must be discussed with us prior to ordering.

Q:  How long does it take to make my order?

A:  Orders must be placed at least two weeks prior to delivery.  We bake your order as close to the delivery date as possible.  Once the cookies are packaged, they will stay deliciously fresh for up to two weeks.